Consumer Rights

Notice of Privacy Practices HIPPA

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Good Faith Estimate Notice

Effective Jan. 1, 2022, you have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.



Complaints

The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of Marriage and Family Therapists. You may contact the Board online at www.bbs.ca.gov or call (916) 574-7830